919825512337 919825512337
SAFFRON CONSULTANCY SERVICES(SCS)

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Job openings for operations coordinator in noida

Operations Coordinator

Noida


OVERVIEW OF ROLE
A Team Assistant works collaboratively with the assigned Indian based Production Team/Teams and an
Australian based Client Service Coordinator to attend to all necessary client service and administrative
requirements relating to the portfolio of clients those teams are responsible for.
A Team Assistant must have excellent verbal and written English communication skills as a large component of
the role relates to dealing with the administrative component of all client workflows.
A Team Assistant must have exceptional organisational skills as they are required to balance and manage
multiple important Administrative tasks at one time.
A Team Assistant provides a single point of contact for all client administrative matters relating to a portfolio of
clients linked to one of our operating locations.
In performing their role a Team Assistant must always be strive to deliver excellent team and client service.
While operating as part of a team, a Team Assistant takes direction of operating procedures from the Director –
Admin & Finance and Director – Operations to ensure all Team Assistants operate in a consistent manner.
KEY RESPONSIBILITIES
TEAM
Provide team support and client administrative assistance to the assigned Indian Production Team/Teams and an
Australian Operating Location/Locations working collaboratively with the Australian based Client Service
Coordinator. Tasks include but are not limited to:
• Maintaining client database including additions, deletions and changes as needed,
• Dealing with all client correspondence, including responding as required,
• Monitoring workflow and workflow system,
• Monitoring performance to agreed weekly workflow outcomes,
• Scheduling annual work to meet client needs and achieve efficient resource management,
• Preparing checklist of information,
• Reviewing and checking client documents,
• Preparing the first draft of a job budget,
• Preparation of Engagement Letters and Final Packs for clients,

Experience 5 - 10 Years
Salary 5 Lac To 7 Lac P.A.
Industry ITES / BPO / KPO / LPO / Customer Service
Qualification Other Bachelor Degree
Key Skills Operations Coordinator BPO KPO Customer \r\nCare Call Center

About Company

Contact Person SAFFRON CONSULTANCY SERVICES
Address Registered Office :602, Patel Park ,Opposite Tadwadi BRTS stand.
Mobile 9825512337
Email ID rajeshiyer@saffroncareers.in